SD Hardware

£160.00 per week


Customer Service Apprentice
Published: Oct 19, 2017
Ref: SD297RB

SD Hardware are looking for the right candidate to take part in a customer service role which will be varied and exciting dealing and assisting the warehouse manager with daily tasks.

The Apprentice’ Role

We here at SD Hardware are looking for a hardworking and efficient warehouse Operative to help and assist in the smooth running of all warehouse concerning activities. The successful candidate must be able to follow standard operating procedures and work in a methodical and tidy manner alongside the rest of the team.

Your daily role will be assisting the warehouse manager with daily tasks including: Preparing and completing orders for delivery or pickup according to the days schedule, Receiving and processing warehouse stock products, Performing inventory controls and keeping quality standards high.

Working Hours: You are required to work 40 hours a week, specific hours wil be discussed with employer with progression of application.

Wages: £160.00 per week, based on a 40 hour week. Any overtime above the 40 hours per week, will be paid at the appropriate national minimum wage depending on age.

Holiday: 28 days holiday entitlement (including bank holidays) will be paid each year, during the course of your apprenticeship.

Contact Details: If you have any queries please contact us on either this email address or call us on 01752 332452.

SD Hardware supply’s quality hardware and weatherseals at competitive prices, with the backup of technical knowledge, no sale prices or 'offer must end soon to the window and door industry
Sash & Door Hardware Ltd was born from a no nonsense approach to supply the woodworking industry with transparency and honesty. With over 25 years knowledge and experience of window, door and general hardware we here to help, listen and advise. Our core values are customer service, innovation of product, technical assistance and competitive pricing.

This role is for the hope the apprentice will lead into a full time employed role and offers genuine room for progression for the right candidate

Skills Required

You will need excellent customer service and great communication skills for this role, you will also need ot be efficient and be able to work on your own and in a team in order to prioritise workloads.

Personal Qualities

The successful candidate will need to be motivated, hardworking, punctual and a team player.

Prior Qualifications

GCSE Grades A-C or equivalent are desired but not essential, however a good mental attitude is essential.

The Apprenticeship in Customer Service consists of:
◾Level 2 Diploma in Business Administration
◾Functional Skills in Maths, English and ICT
◾Health and Safety Certificate
◾Emergency First Aid

Most aspects of your training will be delivered on-site by the employer, where you will gain all the skills, knowledge and experience to assist you in this role. Your duties will vary from day to day, and throughout your on-site learning process you will work closely with experienced members of staff.

You will have regular visits every six to eight weeks from your designated assessor, who will help you and monitor your progress throughout your apprenticeship programme.

Once you have submitted this information a member of the recruitment team will be in touch to arrange your first interview with Skills Group. You do not need to apply for other vacancies at this stage, as you will be considered for all suitable vacancies.

Please tick if you do not wish to receive any further information from Skills Group.


About Us

Skills Group has over 20 years’ experience in delivering apprenticeships, working with top local employers to offer sustainable employment opportunities. We are one of the country's largest independent training providers, one of very few to be recognised as 'Outstanding' by Ofsted, and in the top 5% nationally for our apprentice success rates.


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